Refund Service Policy

At DXB Printer Services, we are committed to providing reliable and professional printer repair services. Please review our refund and service policy below:

  • All services are subject to inspection and diagnosis before repair.

  • Service charges are non-refundable once the repair process has started.

  • If the issue cannot be resolved, only the inspection or visiting fee may be charged.

  • Any additional parts required for repair will be communicated and installed only after customer approval.

  • We do not guarantee repair outcomes for printers with severe or pre-existing damage.

  • DXB Printer Services is not responsible for any data loss during the repair process.

  • Customers are requested to ensure all important data is backed up before service.

We aim to maintain transparency, fair pricing, and customer satisfaction in all our services.